FAQ
Below are answers to our most commonly asked questions.
🛍️ How long does shipping take?
Orders are processed in 2–5 business days and delivered within 3–7 business days (U.S.).
📦 How do I track my order?
Once your order ships, you will receive a tracking number via email.
🔁 Do you offer exchanges?
At this time, we do not offer direct exchanges. Please return eligible items and place a new order. Local Delivery - please contact within 24 hours.
📏 How does sizing run?
Most items are true to size with select styles running fitted. Please refer to the Haus Fit Guide for details.
🔥 What is the Rebirth Vault?
The Rebirth Vault is our final sale collection featuring past-season and discounted items. All purchases from this collection are final sale.
📍 Can I change my order after placing it?
Orders cannot be modified once processing begins. Please double-check details before checkout.